I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Justin Gerber was incredibly patient and helpful throughout my car-buying journey. He took the time to walk me through the entire process, offering valuable advice along the way. Even though I ended up purchasing a car from a different dealership, he still followed up, congratulated me, and provided guidance on what to do and what to avoid. His professionalism and dedication left a great impression, and I’ll definitely keep him at the top of my list for any future car purchases or referrals. Highly recommend!
They have ALWAYS been so welcoming and respectful of me and my vehicle. They are never pushy. I know a lot about servicing my vehicle, through my father showing me when I was young. They will always show me what problems are or will occur. I Love my service facility!
I bought my 2015 GMC Canyon from them at Illinois Rd. Legacy and adapting and overcoming is what this business has always been about in my opinion. I didn't even know fully ,or tried to figure it out when I bought the truck I still hang onto. My Canyon has 61,000 miles on it now. Doing research it's one of the nicest left out there of the trucks. This dealership is one of the nicest and honest places in the local area. Give them your business it's worth it!
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Amazing service and experience purchasing my dream car ... a 2024 Kia Telluride! Kyle and his team far exceeded my expectations. Highly recommend Preferred Auto! Repeat customer!
We recently purchased a car from Justin Gerber at the Fort Wayne location. He was great to work with and helped us find the best car for us! He took the time to spend a few days helping us make the right choice. The staff at the location helped us with financing and they were knowledgeable about the warranty that came with the car. Everyone we worked with provided exceptional service.
Bought a 2004 Jeep from their Kendallville location for *dirt cheap* and 7 years later I'm still driving him! I and a few family members over the years have gotten cars with them and have had very good experiences - good prices and never getting cars that were secretly full of problems. If I wasn't out of state now, I wouldn't get a car anywhere else.
Justin Gerber was incredibly patient and helpful throughout my car-buying journey. He took the time to walk me through the entire process, offering valuable advice along the way. Even though I ended up purchasing a car from a different dealership, he still followed up, congratulated me, and provided guidance on what to do and what to avoid. His professionalism and dedication left a great impression, and I’ll definitely keep him at the top of my list for any future car purchases or referrals. Highly recommend!
They have ALWAYS been so welcoming and respectful of me and my vehicle. They are never pushy. I know a lot about servicing my vehicle, through my father showing me when I was young. They will always show me what problems are or will occur. I Love my service facility!
I bought my 2015 GMC Canyon from them at Illinois Rd. Legacy and adapting and overcoming is what this business has always been about in my opinion. I didn't even know fully ,or tried to figure it out when I bought the truck I still hang onto. My Canyon has 61,000 miles on it now. Doing research it's one of the nicest left out there of the trucks. This dealership is one of the nicest and honest places in the local area. Give them your business it's worth it!
Amazing service and experience purchasing my dream car ... a 2024 Kia Telluride! Kyle and his team far exceeded my expectations. Highly recommend Preferred Auto! Repeat customer!
We recently purchased a car from Justin Gerber at the Fort Wayne location. He was great to work with and helped us find the best car for us! He took the time to spend a few days helping us make the right choice. The staff at the location helped us with financing and they were knowledgeable about the warranty that came with the car. Everyone we worked with provided exceptional service.
Bought a 2004 Jeep from their Kendallville location for *dirt cheap* and 7 years later I'm still driving him! I and a few family members over the years have gotten cars with them and have had very good experiences - good prices and never getting cars that were secretly full of problems. If I wasn't out of state now, I wouldn't get a car anywhere else.
Fabulous service and great with customers! They actually SAVED me. I was in a predicament where people in my office were out and I could not leave to go get my car once the service was done. They actually BROUGHT my car TO ME within the hour. I am so thankful! I hate that they no longer do service out of their north location, but I will keep going SW Fort Wayne because they are AWESOME. THANK YOU!
Paul Parker and Jarrad Gettys were great to work with for my new car. Got me in and out same day with the car I was looking for and went out of their way to make it happen. Really appreciate all of their help and would definitely buy a car from them again!
It came down to a choice between two cars that were essentially the same. Mileage, features , etc. The car at the other dealership was $3K less. I went with Preferred Auto because I appreciated the professionalism of Romario Smith and Jarrad Gettys.
We shopped a number of places in town. Preferred was very low pressure and accomodated us into a newer car after many months of searching. Romario helped us find a car we hadnt considered in all of our searching. It was the perfect car we didnt know existed.
Great experience! Ryan Meeks was not at all pushy, and really listened to what I was looking for and found what I wanted. They worked to make my payments less than what I wanted to pay. Everyone I worked with at the Lima Road location was friendly and helpful. Any cars we buy in the future will be from them!
I'm really happy with the car I bought here. Romario was kind, honest, and went above and beyond to make sure I had all the information on the car. He also had a small imperfection on the seat fixed before I picked it up. I would highly recommend this place.
My wife and I had the pleasure of meeting and working with Romaro Smith of Preferred Auto. The experience with Romario was personable and professional. His knowledge of the vehicle we evaluated and eventually purchased allowed him to answer all of our questions. Throughout our encounter, he was respectful of our time and decision-making process. Following our purchase of the vehicle, he has been available and welcoming of any requested follow-up from us. Romario has delivered top-notch service. I would not hesitate to return to Preferred Auto for vehicle shopping, and I highly recommend sales consultant, Romaro Smith.
It was my first time buying a car and Romario Smith, he`s da man, made it an easy and smooth process. He didn't push or make me feel pressured! He was personal, professional giving advices and clearing my queries. Kept on and still contacting me on my car condition and following up with other necessary processes which I should be aware of. I would recommend Romario to anyone that is looking for a car. He is professional, kind, and friendly caring. He made the moment of getting a car so easy and smooth. Thank You Romario.
My First Experience with Preferred was that someone that care where you coming from especially putting down all cash on a broke down car Mike Fuentes sale me knowing the car was having issues unprofessional...Thank To Romario Smith for helping with all the progress I needed after my bad experience...That what you call a professional sale man...I will recommend Romario Smith to anyone that want buy a car...he go his way out for youCheer to you for making me and my kids comfortable with our new ridegas gas gas keep up the good Romario Smith
They did an awesome job with my car and they are super friendly and helpful!! I'll always be going here and recommending this place! If I were to say anything that was "not good" would just be wait times. Took a little longer than expected. But they were busy, and they kept me up to date and was super nice about everything!
Issues with my vehicle, not a quick or easy fix. Preferred was without power one day and internet the next- service advisor Cesar used his personal phone to call me and let me know the situation. I was kept in the loop and Cesar always had a positive attitude. I appreciate everyone's hard work to get it done! Thank you!
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ??
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism.
Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much.
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ??
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism.
Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much.
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
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