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All Reviews Rating

4.02

★★★★☆

246 Reviews

Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
Great place fast service had Nate do my brakes and an oil change will be coming back to have him do all my car repairs
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
It was my first time buying a car and Romario Smith, he`s da man, made it an easy and smooth process. He didn't push or make me feel pressured! He was personal, professional giving advices and clearing my queries. Kept on and still contacting me on my car condition and following up with other necessary processes which I should be aware of. I would recommend Romario to anyone that is looking for a car. He is professional, kind, and friendly caring. He made the moment of getting a car so easy and smooth. Thank You Romario.
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
My First Experience with Preferred was that someone that care where you coming from especially putting down all cash on a broke down car Mike Fuentes sale me knowing the car was having issues unprofessional...Thank To Romario Smith for helping with all the progress I needed after my bad experience...That what you call a professional sale man...I will recommend Romario Smith to anyone that want buy a car...he go his way out for youCheer to you for making me and my kids comfortable with our new ridegas gas gas keep up the good Romario Smith
Romario was very professional and easy to work with. Can't say enough good about him.
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Very prompt with his responses and communication. Was able to meet all needs we requested.
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
Very prompt with his responses and communication. Was able to meet all needs we requested.
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”

Website Rating

The sales process was so easy.

Google Rating

4.40

★★★★☆

105 Reviews

Great place fast service had Nate do my brakes and an oil change will be coming back to have him do all my car repairs
It was my first time buying a car and Romario Smith, he`s da man, made it an easy and smooth process. He didn't push or make me feel pressured! He was personal, professional giving advices and clearing my queries. Kept on and still contacting me on my car condition and following up with other necessary processes which I should be aware of. I would recommend Romario to anyone that is looking for a car. He is professional, kind, and friendly caring. He made the moment of getting a car so easy and smooth. Thank You Romario.
My First Experience with Preferred was that someone that care where you coming from especially putting down all cash on a broke down car Mike Fuentes sale me knowing the car was having issues unprofessional...Thank To Romario Smith for helping with all the progress I needed after my bad experience...That what you call a professional sale man...I will recommend Romario Smith to anyone that want buy a car...he go his way out for youCheer to you for making me and my kids comfortable with our new ridegas gas gas keep up the good Romario Smith
Romario was very professional and easy to work with. Can't say enough good about him.
Mike Fuentes Was Super Helpful Though The Whole Process
The staff is excellent and very knowledgeable. They work hard to get customers in the right vehicle. Romario was very helpful, friendly and did an excellent job selling me my vehicle. I purchase all my vehicles at preferred and will continue to do so! They are amazing!!
Our family has purchased several vehicles from Preferred Auto. They treat us like family and make the whole transaction so easy. They stand by their autos. I am a lifelong customer and when a need arises will purchase the next vehicle from them again.
Had an amazing experience working with Romario at Preferred Auto to buy my car, he was very helpful, knowledgeable and made the whole process easy, would definitely recommend working with him and the rest of the staff.
Had a great experience getting my new car yesterday, Romario was respectful and very helpful.
Romerio was welcoming and friendly. Answered my questions effectively. Highly recommend!
Mike Fuentes can meet all your car buying needs and provides an excellent customer buying experience. Whether you need a mini van or a pickup truck or are looking for a used car that's fun and sporty and has a sun roof, then he's your guy!
We purchased a 2020 Toyota Corolla on Saturday, February 17 at Prefered Auto. We were very pleased with the purchase and particularly with the care and assistance of the salesman, Romario Smith. He was remarkably pleasant, helpful, and the antithesis of the stereotypical used car salesman. He advocated for us in negotiating a sales price we could accept. He went out of his way to ensure we were satisfied. We were also pleased with the Finance Manager, Brett Hoffer, who was very helpful.
My father and I had a great experience working with Romario. He is super cool, professional, and extremely easy to work with when finding out exactly what fits your needs! I recommend working with Romario if you are interested in looking at a vehicle here! The team overall is super knowledgeable and professional with their work! 10/10 experience!
Knowledgeable team! They were willing to go the extra mile when I was purchasing a car. Feel super safe in my car from Preferred!
I can’t say enough about how well I was treated by this dealership and my salesman. Romario was very polite and friendly. Sent me everything I needed to make this purchase from out of state. Literally drove in and completed the paperwork and drove home. Can’t say enough about this guy. Great experience.
I had a great experience buying a car from Romario at Preferred Automotive. He was very friendly, professional, and knowledgeable. He listened to my needs and preferences and helped me find the perfect car for me. He made the whole process smooth and hassle-free. I would highly recommend Romario to anyone looking for a new or used car. He is the best car salesman I have ever dealt with. Thank you, for your excellent service and for making me a happy buyer!
I bought my car from preferred, I always get my oil changes here. It is fast, convenient, and everyone is so kind.
Excellent car-buying experience! Jeff Meyer is the best! I love my 2020 Ford Fusion and feel very safe in it!
Really like the service people. They are always curious and I've brought my cars in lately because the tire pressure light came on and they filled up my tires for no charge. I recommend them any time.
Working with Prefered Auto and Michael was a great experience. They were extremely accommodating and allowed me to do a thorough check on my vehicle before purchasing. Overall and great experience.

Yelp Rating

2.50

★★★☆☆

19 Reviews

They did an awesome job with my car and they are super friendly and helpful!! I'll always be going here and recommending this place! If I were to say anything that was "not good" would just be wait times. Took a little longer than expected. But they were busy, and they kept me up to date and was super nice about everything!
Issues with my vehicle, not a quick or easy fix. Preferred was without power one day and internet the next- service advisor Cesar used his personal phone to call me and let me know the situation. I was kept in the loop and Cesar always had a positive attitude. I appreciate everyone's hard work to get it done! Thank you!

cars.com Rating

4.90

★★★★★

93 Reviews

Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Very prompt with his responses and communication. Was able to meet all needs we requested.
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”
I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership.
Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes!
This is my third purchase, and the reason I go back is the Customer Service. Would highly recommend Trent Lewis to all my friends. Top notch Sales Person.
Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a second one alot of car places just try to make a deal this place cares about the customer before the deal highly recommend
Another great experience. 3 vehicles in 2 weeks purchased. Obviously would buy again in the future. All staff was very welcoming and polite. Mike was a great contact to work with.. thank you for your help.
Easy to work with, lots of finance options. Warranty was included for very little extra on our payment.
Really shocked at how supportive the staff was. Answering all my questions and taking time to make sure I was truly comfortable with my purchase. No pressure at all. The team was there to help our family make sure this was the right vehicle for us. Family friendly as well. Two of our kids joined us and when we ended up purchasing the vehicle they had to be there longer than anticipated. The staff was engaging with our kids and very sweet! Great service from sales to finance. I’ll be a preferred customer for life!
Sales people were upfront and professional. I appreciate how well the purchase was handled. Thank you staff and salesman Mike Fuentes for taking good care of my needs.
I test drove a few vehicles at the dealership and Romario was a great salesman. He was not pushy, very polite and knowledgeable. All of my interactions with the employees were excellent. I highly recommend purchasing a car from Romario and this dealership. Excellent service!
Great salesman, not pushy. Was only looking around n found the 6spd I've been looking for and we made a deal
They all were kind personal and knowledgeable. Made me feel at ease. Clean cars Thanks
Very professional.extremely kind. From first call to driving off the lot, fabulous experience! Thank you all.

DealerRater Rating

2.23

★★☆☆☆

21 Reviews

Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Very prompt with his responses and communication. Was able to meet all needs we requested.
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”
I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership.
Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes!
This is my third purchase, and the reason I go back is the Customer Service. Would highly recommend Trent Lewis to all my friends. Top notch Sales Person.
Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a second one alot of car places just try to make a deal this place cares about the customer before the deal highly recommend
Another great experience. 3 vehicles in 2 weeks purchased. Obviously would buy again in the future. All staff was very welcoming and polite. Mike was a great contact to work with.. thank you for your help.
Easy to work with, lots of finance options. Warranty was included for very little extra on our payment.
Really shocked at how supportive the staff was. Answering all my questions and taking time to make sure I was truly comfortable with my purchase. No pressure at all. The team was there to help our family make sure this was the right vehicle for us. Family friendly as well. Two of our kids joined us and when we ended up purchasing the vehicle they had to be there longer than anticipated. The staff was engaging with our kids and very sweet! Great service from sales to finance. I’ll be a preferred customer for life!
Sales people were upfront and professional. I appreciate how well the purchase was handled. Thank you staff and salesman Mike Fuentes for taking good care of my needs.
I test drove a few vehicles at the dealership and Romario was a great salesman. He was not pushy, very polite and knowledgeable. All of my interactions with the employees were excellent. I highly recommend purchasing a car from Romario and this dealership. Excellent service!
Great salesman, not pushy. Was only looking around n found the 6spd I've been looking for and we made a deal
They all were kind personal and knowledgeable. Made me feel at ease. Clean cars Thanks
Very professional. extremely kind. From first call to driving off the lot, fabulous experience! Thank you all.
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