They did an awesome job with my car and they are super friendly and helpful!! I'll always be going here and recommending this place! If I were to say anything that was "not good" would just be wait times. Took a little longer than expected. But they were busy, and they kept me up to date and was super nice about everything!
I had been looking for a car for two weeks, test driving everything and really contemplating my options. I was a little overwhelmed by this past Saturday when I stopped by preferred without an appointment and Jake greeted my husband and I right away. Jake never got frustrated or tired even though we test drove 3 or 4 cars and he kept engaging with us about what we liked and didn't along with having knowledge about the vehicles. My husband and I knew we really appreciated him and the rest of the staff at the state rd preferred and after taking a couple days to weigh things out we made the jump and Jake and the guys got busy first thing to make the deal happen. Everyone from the manager, finance officers and loan agent to our sales person made us feel important and comfortable even when my husband and I were a little edgy at times. Jake brought my spare key fab, hand delivered to my house with a warm and sincere hand written letter and I am now a huge fan of preferred, they have a client for life. 10/10
Excellent dealership car buying experience. Vince was amazing! Very easy to work with, seamless transaction and beautiful vehicle. Quick financing & free car washes for life!
Posted on cars.com by By Lauren barnes from FORT WAYNE
Our experience was awesome!! Nick and Bailey gave us many options to fit our needs and worked hard to get us into the perfect vehicle for us. Thanks guys ???? you rock !!
My wife and I bought a truck this past weekend from Vince at the Lima road location and it was hands down the most professional and easy process we have gone through at a dealership. If you are looking for a vehicle, call Vince he is amazing to work with.
This facility (Preferred Auto), is excellent on every single thing they do! From the honest and respectful staff up front, to the experienced mechanics, and to the amazing work that they all do to insure that everything is absolutely perfect. 10 out of 10 all day for this place! The absolute best place I've ever been to for a gently used car purchase!! Good job guys!
Issues with my vehicle, not a quick or easy fix. Preferred was without power one day and internet the next- service advisor Cesar used his personal phone to call me and let me know the situation. I was kept in the loop and Cesar always had a positive attitude. I appreciate everyone's hard work to get it done! Thank you!
The sales man was very nice. They treated my mother very well & she is a repeat customer & met all her needs. Keep up the great work & your world class service.
The sales men was very nice. They treated my mother very well & she is a repeat customer & met all her needs. Keep up the great work & your world class service.
We did our purchase at state street and staff was Super friendly. Great to work with. Everyone likes to joke around. Not pushy or dishonest really a great experience. Definitely worth going and will more than likely return. Recommend the whole staff.
Jake Parker and everyone else at the E. State location made my car buying experience fast, easy, and...dare I say, pleasant?! The whole thing was efficient and fair from beginning to end. Thanks so much! ????
I had been looking for a car for two weeks, test driving everything and really contemplating my options. I was a little overwhelmed by this past Saturday when I stopped by preferred without an appointment and Jake greeted my husband and I right away. Jake never got frustrated or tired even though we test drove 3 or 4 cars and he kept engaging with us about what we liked and didn't along with having knowledge about the vehicles. My husband and I knew we really appreciated him and the rest of the staff at the state rd preferred and after taking a couple days to weigh things out we made the jump and Jake and the guys got busy first thing to make the deal happen. Everyone from the manager, finance officers and loan agent to our sales person made us feel important and comfortable even when my husband and I were a little edgy at times. Jake brought my spare key fab, hand delivered to my house with a warm and sincere hand written letter and I am now a huge fan of preferred, they have a client for life. 10/10
Our experience was awesome!! Nick and Bailey gave us many options to fit our needs and worked hard to get us into the perfect vehicle for us. Thanks guys ???? you rock !!
My wife and I bought a truck this past weekend from Vince at the Lima road location and it was hands down the most professional and easy process we have gone through at a dealership. If you are looking for a vehicle, call Vince he is amazing to work with.
This facility (Preferred Auto), is excellent on every single thing they do! From the honest and respectful staff up front, to the experienced mechanics, and to the amazing work that they all do to insure that everything is absolutely perfect. 10 out of 10 all day for this place! The absolute best place I've ever been to for a gently used car purchase!! Good job guys!
The sales man was very nice. They treated my mother very well & she is a repeat customer & met all her needs. Keep up the great work & your world class service.
The sales men was very nice. They treated my mother very well & she is a repeat customer & met all her needs. Keep up the great work & your world class service.
We did our purchase at state street and staff was Super friendly. Great to work with. Everyone likes to joke around. Not pushy or dishonest really a great experience. Definitely worth going and will more than likely return. Recommend the whole staff.
Jake Parker and everyone else at the E. State location made my car buying experience fast, easy, and...dare I say, pleasant?! The whole thing was efficient and fair from beginning to end. Thanks so much! ????
They did an awesome job with my car and they are super friendly and helpful!! I'll always be going here and recommending this place! If I were to say anything that was "not good" would just be wait times. Took a little longer than expected. But they were busy, and they kept me up to date and was super nice about everything!
Issues with my vehicle, not a quick or easy fix. Preferred was without power one day and internet the next- service advisor Cesar used his personal phone to call me and let me know the situation. I was kept in the loop and Cesar always had a positive attitude. I appreciate everyone's hard work to get it done! Thank you!
Excellent dealership car buying experience. Vince was amazing! Very easy to work with, seamless transaction and beautiful vehicle. Quick financing & free car washes for life!
Posted on cars.com by By Lauren barnes from FORT WAYNE
Google 
Yelp 
cars.com 
