We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
I just purchased a car from Preferred and worked with Paul. The entire staff was incredibly friendly and very professional. The owner, Jake, stopped to talk with me and share the history of the company. Everyone treated me like I was the most important person in the world. I haven't bought a car in 12 years and they made the entire process very easy. I can't recommend them enough.
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Justin Gerber was incredibly patient and helpful throughout my car-buying journey. He took the time to walk me through the entire process, offering valuable advice along the way. Even though I ended up purchasing a car from a different dealership, he still followed up, congratulated me, and provided guidance on what to do and what to avoid. His professionalism and dedication left a great impression, and I’ll definitely keep him at the top of my list for any future car purchases or referrals. Highly recommend!
I just purchased a car from Preferred and worked with Paul. The entire staff was incredibly friendly and very professional. The owner, Jake, stopped to talk with me and share the history of the company. Everyone treated me like I was the most important person in the world. I haven't bought a car in 12 years and they made the entire process very easy. I can't recommend them enough.
Justin Gerber was incredibly patient and helpful throughout my car-buying journey. He took the time to walk me through the entire process, offering valuable advice along the way. Even though I ended up purchasing a car from a different dealership, he still followed up, congratulated me, and provided guidance on what to do and what to avoid. His professionalism and dedication left a great impression, and I’ll definitely keep him at the top of my list for any future car purchases or referrals. Highly recommend!
They have ALWAYS been so welcoming and respectful of me and my vehicle. They are never pushy. I know a lot about servicing my vehicle, through my father showing me when I was young. They will always show me what problems are or will occur. I Love my service facility!
I bought my 2015 GMC Canyon from them at Illinois Rd. Legacy and adapting and overcoming is what this business has always been about in my opinion. I didn't even know fully ,or tried to figure it out when I bought the truck I still hang onto. My Canyon has 61,000 miles on it now. Doing research it's one of the nicest left out there of the trucks. This dealership is one of the nicest and honest places in the local area. Give them your business it's worth it!
Amazing service and experience purchasing my dream car ... a 2024 Kia Telluride! Kyle and his team far exceeded my expectations. Highly recommend Preferred Auto! Repeat customer!
We recently purchased a car from Justin Gerber at the Fort Wayne location. He was great to work with and helped us find the best car for us! He took the time to spend a few days helping us make the right choice. The staff at the location helped us with financing and they were knowledgeable about the warranty that came with the car. Everyone we worked with provided exceptional service.
Bought a 2004 Jeep from their Kendallville location for *dirt cheap* and 7 years later I'm still driving him! I and a few family members over the years have gotten cars with them and have had very good experiences - good prices and never getting cars that were secretly full of problems. If I wasn't out of state now, I wouldn't get a car anywhere else.
Fabulous service and great with customers! They actually SAVED me. I was in a predicament where people in my office were out and I could not leave to go get my car once the service was done. They actually BROUGHT my car TO ME within the hour. I am so thankful! I hate that they no longer do service out of their north location, but I will keep going SW Fort Wayne because they are AWESOME. THANK YOU!
Paul Parker and Jarrad Gettys were great to work with for my new car. Got me in and out same day with the car I was looking for and went out of their way to make it happen. Really appreciate all of their help and would definitely buy a car from them again!
It came down to a choice between two cars that were essentially the same. Mileage, features , etc. The car at the other dealership was $3K less. I went with Preferred Auto because I appreciated the professionalism of Romario Smith and Jarrad Gettys.
We shopped a number of places in town. Preferred was very low pressure and accomodated us into a newer car after many months of searching. Romario helped us find a car we hadnt considered in all of our searching. It was the perfect car we didnt know existed.
Great experience! Ryan Meeks was not at all pushy, and really listened to what I was looking for and found what I wanted. They worked to make my payments less than what I wanted to pay. Everyone I worked with at the Lima Road location was friendly and helpful. Any cars we buy in the future will be from them!
I'm really happy with the car I bought here. Romario was kind, honest, and went above and beyond to make sure I had all the information on the car. He also had a small imperfection on the seat fixed before I picked it up. I would highly recommend this place.
My wife and I had the pleasure of meeting and working with Romaro Smith of Preferred Auto. The experience with Romario was personable and professional. His knowledge of the vehicle we evaluated and eventually purchased allowed him to answer all of our questions. Throughout our encounter, he was respectful of our time and decision-making process. Following our purchase of the vehicle, he has been available and welcoming of any requested follow-up from us. Romario has delivered top-notch service. I would not hesitate to return to Preferred Auto for vehicle shopping, and I highly recommend sales consultant, Romaro Smith.
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
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