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All Reviews 426 Google 171 cars.com 133 DealerRater 122
Walked in Friday Jan 2nd with my son to look at vehicles for a teen driver. I was promptly greeted by Justin Gerber who was very kind, professional, and listened to what we were looking for. Justin happened to have the exact car my son was looking for. After a test drive and a little negotiation, we shook hands and started the paperwork. All of the cars at Preferred were nice, clean, come with lifetime car washes, and 1st oil change is free. The Leonard Family has built a great business, and with the expansion of the back lot, will carry 400+ vehicles at a given time. This was my first purchase from Preferred, but it will not be my last. Thanks for the great buying experience Justin, my son could not be happier.
Posted on Google by Ryan Heine
We got a free beautiful Christmas tree!!A real one with the stand!! It smells so good. Thank you again to the guys down at Preferred auto for making our Christmas so special ❤️‍. God bless
Posted on Google by Celia B
This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered all my questions, and Steve even showed me a few things on the car I was unaware of, very insightful guy. Would recommend to anyone who needs a good quality vehicle at a great price!
Posted on DealerRater by zacharyrhodes7
This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m really happy with my new car and highly recommend him!
Posted on DealerRater by tchanel012
This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m really happy with my new car and highly recommend him!
Posted on cars.com by tchanel012
This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered all my questions, and Steve even showed me a few things on the car I was unaware of, very insightful guy. Would recommend to anyone who needs a good quality vehicle at a great price!
Posted on cars.com by zacharyrhodes7
They were all amazingly nice. Mike definitely made my car buying experience so enjoyable. He is absolutely amazing.
Posted on DealerRater by tkari0607
They were all amazingly nice. Mike definitely made my car buying experience so enjoyable. He is absolutely amazing.
Posted on cars.com by tkari0607
Steve was really pleasant to work with. He is a great salesman and enjoyable to talk to. He is not pushy or condescending like some salespeople can be. Request him if you stop here.
Posted on Google by Alexa W
Great place to buy a vehicle and a really stellar crew that will take care of you and fix your vehicle in a timely manner.
Posted on Google by BradSmith992
All the staff was wonderful and helpful. But Bruce was the BEST !!!! I bought my last car from you also!!
Posted on DealerRater by ludmilaroebel
All the staff was wonderful and helpful. But Bruce was the BEST !!!! I bought my last car from you also!!
Posted on cars.com by ludmilaroebel
Sale was super easy and Bruce was easy to talk to about the car. Buying was easy and pretty seamless
Posted on DealerRater by Ajackson1452
Sale was super easy and Bruce was easy to talk to about the car. Buying was easy and pretty seamless
Posted on cars.com by Ajackson1452
Very straightforward process. Great customer service. He was very helpful during the process. Would look here again in the future.
Posted on DealerRater by jbrady8383
Very straightforward process. Great customer service. He was very helpful during the process. Would look here again in the future.
Posted on cars.com by jbrady8383
I bring my vehicle here quite often plus it came from here. Everybody is really nice and friendly never had a problem. The lady at the window was so nice. She always compliments me on my nails.
Posted on Google by Jennifer Lee
The staff was courteous and professional which made for a smooth transaction. Great car at a reasonable price!
Posted on cars.com by Chet Schemahorn
I had an awesome experience today. Justin really helped me and he was cool also. I want to be clear though, I met three other staff there; the manager, Steve & the gentleman that finalizes the paperwork. They were all really genuinely nice people. I did not feel pressured or uncomfortable. I love my new whip! I’d do business again & again with them if it came down to it! Thank you! -Shira
Posted on Google by White Cloud Home Care Services
Mike was the best we bought a car before with him and we needed a second vehicle so me and my husband could both go back to full time. Mike understood what we were looking for he asked a lot of questions and we found the car I was looking for. My husband and I will be coming back in two years to get him a truck. If you are wondering where to go to buy a car go here and talk to Mike he is wonderful. Thank you to everyone at Perferred auto you have a customer for life.
Posted on DealerRater by ccook9530
Mike was the best we bought a car before with him and we needed a second vehicle so me and my husband could both go back to full time. Mike understood what we were looking for he asked a lot of questions and we found the car I was looking for. My husband and I will be coming back in two years to get him a truck. If you are wondering where to go to buy a car go here and talk to Mike he is wonderful. Thank you to everyone at Perferred auto you have a customer for life.
Posted on cars.com by ccook9530
I highly recommend the service department at Preferred Auto Fort Wayne. Their service was excellent and everyone was friendly and patient. They went above and beyond to make the repairs I needed and to get them done in a timely manner so I wouldn't have to be without my car at the end of the day. They explained everything so I could understand. And they provided a free ride home and back to the facility.
Posted on Google by jeanne burger
Antwon and the service department at Preferred Auto always take care of me and my vehicle. They are the only ones I trust the maintenance and repair of my vehicle with.
Posted on DealerRater by Matt M.
Antwon and the service department at Preferred Auto always take care of me and my vehicle. They are the only ones I trust the maintenance and repair of my vehicle with.
Posted on cars.com by Matt M.
Antoine went above and beyond for me today! I am really impressed with the service I received.
Posted on Google by Kiosha Dixie
Great serviceGreat service and very friendly staff
Posted on Google by Anja Smith
service is outstanding
Posted on Google by ANTWON Sutton
Great, no pressure sale experience! We dealth with Justin. We had gone in there to test drive one vehicle and ended up test driving a couple. We didn't end up buying either vehicle but the entire experience was absolutely pleasant. If you're looking for somewhere to buy a car, I couldn't recommend this place more!
Posted on Google by Tom Westerhof
Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't want, need or ask for. Great experience; will return.
Posted on DealerRater by bbn4me
Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't want, need or ask for. Great experience; will return.
Posted on cars.com by bbn4me
He did a very good job. He had only been with Preferred 2 weeks. He asked many questions and will be very good when he gets the process all figured out
Posted on Google by Anita Schneider
It was a pleasure meeting and working with Steven! He was very helpful and understood exactly what we were looking for in a vehicle.
Posted on Google by Waneta Kiefer
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Posted on DealerRater by ASuchland
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Posted on cars.com by ASuchland
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Posted on DealerRater by BHainzinger
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Posted on cars.com by BHainzinger
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Posted on DealerRater by papa.richter9
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Posted on cars.com by papa.richter9
The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable!
Posted on DealerRater by Vincentwallace
The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable!
Posted on cars.com by Vincentwallace
We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge.
Posted on DealerRater by lldickes
We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge.
Posted on cars.com by lldickes
Great customer service and make u feel at home. I will be going back there
Posted on DealerRater by khoyt1257
Great customer service and make u feel at home. I will be going back there
Posted on cars.com by khoyt1257
The team at Preferred genuinely care. We have been loyal customers for about 5 years and we will continue to go back. When I had an issue with my car, Cody and his team worked and worked to find the problem. They take good care of their customers.
Posted on Google by Joel Givens
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
Posted on DealerRater by brian.j.sheehan
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
Posted on cars.com by brian.j.sheehan
Tony Gordon is the guy to see! He's extremely knowledgeable and goes above and beyond to help his customers.
Posted on DealerRater by ang.willman
Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!
Posted on DealerRater by Gordon72
Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!
Posted on DealerRater by amandakay952
Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!
Posted on DealerRater by Kelsea S.
Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!
Posted on DealerRater by ehazelet0219
Tony was an amazing. He helped find my daughter the perfect car for her budget.
Posted on DealerRater by mp
Tony Gordon has sold many cars and we he moved to Preferred, so did I.
Posted on DealerRater by Gordon72
Tony Gordon is the guy to see! He's extremely knowledgeable and goes above and beyond to help his customers.
Posted on cars.com by ang.willman
Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!
Posted on cars.com by Gordon72
Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!
Posted on cars.com by amandakay952
Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!
Posted on cars.com by ehazelet0219
Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!
Posted on cars.com by Kelsea S.
Tony Gordon has sold many cars and we he moved to Preferred, so did I.
Posted on cars.com by Gordon72
Tony was an amazing. He helped find my daughter the perfect car for her budget.
Posted on cars.com by mp
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
Posted on DealerRater by schartzell
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
Posted on cars.com by schartzell
I just purchased a car from Preferred and worked with Paul. The entire staff was incredibly friendly and very professional. The owner, Jake, stopped to talk with me and share the history of the company. Everyone treated me like I was the most important person in the world. I haven't bought a car in 12 years and they made the entire process very easy. I can't recommend them enough.
Posted on Google by Sean Hartzell
Excelente trato, muy profesionales, recomiendo este establecimiento de venta de autos
Posted on Google by Lazaro Gordillo
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Posted on DealerRater by brianna_everidge
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Posted on cars.com by brianna_everidge
Justin Gerber was incredibly patient and helpful throughout my car-buying journey. He took the time to walk me through the entire process, offering valuable advice along the way. Even though I ended up purchasing a car from a different dealership, he still followed up, congratulated me, and provided guidance on what to do and what to avoid. His professionalism and dedication left a great impression, and I’ll definitely keep him at the top of my list for any future car purchases or referrals. Highly recommend!
Posted on Google by karim bourida
Saw what I wanted online. Came in to look and the made things quick and easy.
Posted on DealerRater by jminnick29
Saw what I wanted online. Came in to look and the made things quick and easy.
Posted on cars.com by jminnick29
Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!!
Posted on DealerRater by noragrablovic
Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!!
Posted on cars.com by noragrablovic
Excellent and friendly service. Always keeps my appointment on time, keeps me informed, and performs work always to customer's satisfication.
Posted on Google by Brian Britenriker
They worked with me through all of my questions and were so nice about it all
Posted on DealerRater by eemathis137
They worked with me through all of my questions and were so nice about it all
Posted on cars.com by eemathis137
They have ALWAYS been so welcoming and respectful of me and my vehicle. They are never pushy. I know a lot about servicing my vehicle, through my father showing me when I was young. They will always show me what problems are or will occur. I Love my service facility!
Posted on Google by Pat Pullins
I bought my 2015 GMC Canyon from them at Illinois Rd. Legacy and adapting and overcoming is what this business has always been about in my opinion. I didn't even know fully ,or tried to figure it out when I bought the truck I still hang onto. My Canyon has 61,000 miles on it now. Doing research it's one of the nicest left out there of the trucks. This dealership is one of the nicest and honest places in the local area. Give them your business it's worth it!
Posted on Google by Ryan Weber
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Posted on DealerRater by blondie092735
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Posted on cars.com by blondie092735
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Posted on DealerRater by djewell3632
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Posted on cars.com by djewell3632
Great service
Posted on Google by Anja Smith
Amazing service and experience purchasing my dream car ... a 2024 Kia Telluride! Kyle and his team far exceeded my expectations. Highly recommend Preferred Auto! Repeat customer!
Posted on Google by Alicia Johnson
We recently purchased a car from Justin Gerber at the Fort Wayne location. He was great to work with and helped us find the best car for us! He took the time to spend a few days helping us make the right choice. The staff at the location helped us with financing and they were knowledgeable about the warranty that came with the car. Everyone we worked with provided exceptional service.
Posted on Google by Heidi Carey
Bought a 2004 Jeep from their Kendallville location for *dirt cheap* and 7 years later I'm still driving him! I and a few family members over the years have gotten cars with them and have had very good experiences - good prices and never getting cars that were secretly full of problems. If I wasn't out of state now, I wouldn't get a car anywhere else.
Posted on Google by Cecil
Mike was great. I'm confident that we will love our new car. We have bought several from there and have never been disappointed
Posted on DealerRater by cherylknoblauch68
Mike was great. I'm confident that we will love our new car. We have bought several from there and have never been disappointed
Posted on cars.com by cherylknoblauch68
Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️
Posted on DealerRater by Dave & Whitney Kelley
Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️
Posted on cars.com by Dave & Whitney Kelley
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on DealerRater by jadynwoods
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on cars.com by jadynwoods
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on cars.com by jadynwoods
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on cars.com by newills18
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on DealerRater by newills18
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on cars.com by newills18
Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted
Posted on cars.com by Nsdragon2003
Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted
Posted on DealerRater by Nsdragon2003
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
Posted on cars.com by kaiablack
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
Posted on DealerRater by kaiablack
Fabulous service and great with customers! They actually SAVED me. I was in a predicament where people in my office were out and I could not leave to go get my car once the service was done. They actually BROUGHT my car TO ME within the hour. I am so thankful! I hate that they no longer do service out of their north location, but I will keep going SW Fort Wayne because they are AWESOME. THANK YOU!
Posted on Google by Meganne Smith
The crew at Preferred Auto made things easy and affordable. Thank You Cody for all the work you did! JT
Posted on Google by Jim Twitchell
Very helpful and friendly
Posted on Google by Randy Murphy
I was helped by the wonderful Mr. Pasquale Devito and he was so amazing! It was my first time buying a car on my own volition and he helped me all along the way, I was very grateful and excited to be his first car deal Everyone in the office is so helpful as well!
Posted on Google by alandra lee
I was helped by the wonderful Mr. Pasquale Devito and he was so amazing! It was my first time buying a car on my own volition and he helped me all along the way, I was very grateful and excited to be his first car deal Everyone in the office is so helpful as well!
Posted on Google by alandra lee
We visited several different dealerships after I totaled my van. This is the ONLY one who stayed consistent and worked to do everything in their power to get me approved. I most definitely am not in the most ideal situation to be approved for a loan. However Cody Martin stayed in contact the entire time. I didn’t have to beg and plead for any communication. He was considerate and compassionate about everything I had been through. I didn’t feel like I was being pushed into buying anything. I seriously couldn’t be any happier with my new van. The crazy thing is. This is the EXACT vehicle I had my eyes on when I looked through their inventory online.. thought there was no way they’d get me approved for it considering my credit situation. But when I got there and Cody told me what they had for me, I was beyond excited. We drove it and I knew I HAD to have it. This deal was not easy for Cody to get for me, but he made it happen with the help of his finance manager. I will most definitely be back when the time is right and my significant other finally gets that new truck he wants. I absolutely suggest ANY one in the search for a new vehicle to visit this dealership and ask for Cody himself. You will NOT be disappointed. Thank you again Cody!!
Posted on Google by Reba Bidlack
Mike always takes care of my car needs, he is always honest and fair!! I love preferred and would buy from them again!
Posted on Google by Marissa Schroeder
Great experience
Posted on Google by Christopher Parker
Everyone was so nice and helpful! Thank you to All who helped us today in buying the Ford Edge!
Posted on Google by Cindy Friedel
Bought my latest ride here. Great customer service. Great perks for customers. I recommend Preferred - if your in the market for a new ride
Posted on Google by Gloria Williams
Great service and very helpful! I was in from out of town with a broken down van. They got me fixed and up and running.
Posted on Google by Cheryl Newman
Its a pretty cool place they even had a tesla for sale
Posted on Google by Angel Skinner
Great dealership
Posted on Google by Iramer Gerardo Soto Veliz
Great and Honest People!!! They were a "God Send" to me!! It is hard to find honest salesmen when it come to women buying cars or needing their car repaired. They purchased my car at at honest and good price allowing me to move on to greater things.!! Thank you again!!
Posted on Google by Beverly Harris
I had a great experience with Preferred Auto. I dealt with Cody first through emails, then phone calls to an eventual test drive. Cody was great from the beginning. He and his manager, (Keith?) did their best to understand and accommodate my specific wants. I got the vehicle I was searching for and we made a deal I'm happy with.
Posted on Google by Curtis Garr
On the whole my buying experience was incredibly pleasant, though I am now rather upset this place sold me a gorgeous reliable car that gets me to work EVERY single day. I might prefer occasionally that it did not as I dont particularly always feel like going.
Posted on Google by Heather Avery
Great Friendly Service
Posted on Google by Don Sudduth
Great service, very clean, did not have a long wait.
Posted on Google by Rennea Allen
Professional and friendly atmosphere.
Posted on Google by Tzaddi1964
We visited preferred auto to find a newer vehicle. Mason Meranda met with us and helped us find the perfect vehicle! He was so amazing! He was very thorough and knowledgeable about the vehicles. He made sure to answer any of our questions with no hesitation. Anyone that needs a new car this is the place to go!! Was an amazing and best experience all around. Super fast!
Posted on Google by kayla gase
Great service well done
Posted on Google by Tracy Otis
Brian and Jim Always greet me with a smile. They treat me like I'm family. I see them treat ALL customers like family! They are honest and up front. They always have been. I live quite a ways from the Illinois rd shop. BUT, I wouldn't go anywhere else. I have purchased two vehicles from here and highly recommend them to family, friends, and anyone looking to buy a vehicle or in need of service for their vehicle! And I will continue to refer people to this Preferred dealership/ shop! I know that I can call anytime and ask questions or for advice, and I'm never made to feel stupid, or that I am a bother. I trust them Greatly. You have to have trust in the people taking care of your vehicle! Brian and Jim ARE THE BEST! I could go on and on and on, so I'll just say this. If you are looking for a vehicle. GO to Preferred Auto,and become part of the family. You won't regret it. I Promise!
Posted on Google by PAT PULLINS
We've always found it so easy to purchase a car at Preferred Auto on Lima Rd, Ft Wayne. Go ask for Cody Martin. He's the best car salesman I've worked with.
Posted on Google by Maria Simpkins
Nice friendly service.
Posted on Google by David Scheeringa
The service, attention, and personalities of the staff were EXCEPTIONAL !!! I was given a glorious deal on a super car. Thank you so much. I am beside myself. Literally looking over at myself beside myself on the couch right now.
Posted on Google by Jyll Blaugh
Good auto repair shop. Honest & fair on price.
Posted on Google by Scott Vorpahl
Finally decided on a car and found it here. Charles was very nice and helpful. All staff was very friendly the whole time we were there. It did take a long time but it always does buying a new car. At least we got it all done in an afternoon. We are very happy with our new car and our whole experience.
Posted on Google by Ree
Employees are friendly and they explain everything to you in plain english
Posted on Google by SH
Service was great. Jim who's assistant manager in the automotive shop was great . He took good care of our needs. Ty
Posted on Google by Catrina Singh
Service was great. Jim who's assistant manager in the automotive shop was great . He took good care of our needs. Ty
Posted on Google by Catrina Singh
Pleasant and courteous staff. Did not feel rushed to make a decision. Brian Ricketts was very knowledgeable and helped me make the best decision. I was already a repeat customer and will make my next purchase from them as well.
Posted on Google by Cindy Hodge
Brian was a great help and very friendly. We got in and out fairly fast and we are definitely satisfied! Thank you
Posted on Google by jaliah mccaleb
You should definitely look to Preferred Auto to get your next vehicle. Ask for Paul Parker, he’s the absolute best! Management and finance were also both amazing to work with. Made me feel like family, and I’d highly recommend them!
Posted on Google by Betsy Paar
They were very helpful with the process. Wasn't able to get anything but they helped as much as they could.
Posted on Google by Keegan Buchtel
My experience at Preferred Auto was excellent
Posted on Google by Mitch Means
I have a company truck that I have serviced here. The customer service is excellent.
Posted on Google by Stu Myers
Very very happy for my experience with Preferred Auto. Mike was great to work with, and I was extremely impressed with the helpful, friendly, no-pressure team. They did a complete detail and put on all new tires after I had pretty much already agreed to purchase the Mazda anyway. Service center is very impressive too. Highly recommended
Posted on Google by steve maciel
Great service.
Posted on Google by Inge Kaiser
Brian was our salesman absolutely wonderful. We got into exactly what we wanted. Thank you so much ❤️❤️ we didn't think we would get anything and they made it happen!
Posted on Google by Beth Handshoe
We just bought a 2012 Acadia and we love it and the time and help our salesman Branson gave us was amazing. If anyone is looking to buy, give him a call he will set u up!
Posted on Google by crystal Nightenhelser
We just bought a 2012 Acadia and we love it and the time and help our salesman Branson gave us was amazing. If anyone is looking to buy, give him a call he will set u up!
Posted on Google by crystal Nightenhelser
Branson took care of me & I couldn’t be more happy ! Great group of guys all around there at preferred
Posted on Google by Christian Hall
Branson took care of me & I couldn’t be more happy ! Great group of guys all around there at preferred
Posted on Google by Christian Hall
Got a Jeep Grand Cherokee from Illinois Rd location. Would give my sales rep a 2 star. He never made me feel at ease or answered the real questions, he was all about the sale. However, I had an issue with the jeep and Travis from Illinois Rd & Josh at lima Rd made things happen. I'm more than happy. salesman are about $. These 2 were about customer satisfaction and that speaks volumes
Posted on Google by Jack yohey
Got a Jeep Grand Cherokee from Illinois Rd location. Would give my sales rep a 2 star. He never made me feel at ease or answered the real questions, he was all about the sale. However, I had an issue with the jeep and Travis from Illinois Rd & Josh at lima Rd made things happen. I'm more than happy. salesman are about $. These 2 were about customer satisfaction and that speaks volumes
Posted on Google by Jack yohey
Great place. Cody is great to deal with. Will return in the future when I need another vehicle.
Posted on Google by Aaron Lawrence
Fast , friendly and courteous. Told Mike what was looking for and next day found one and drove home. Check them out.
Posted on Google by Brett Rigg
Branson was a very good salesman. He worked hard to get us the deal we wanted. He was very polite and outgoing.
Posted on Google by Scott Richardson
Great Salesman can get things done no one else could!! I got a Great Car
Posted on Google by Edward Krathwohl
Great service ,friendly employees, highly reccomend
Posted on Google by Kenneth Wine
Have always been treated very well here. Automotive work here is more reasonably priced than other shops. Honest business, and you can buy your own parts, and have them install. Save some money buying your own parts and avoid the extra mark up!!!
Posted on Google by Tracey Cowles
First class service!
Posted on Google by Mark Miracle
Travis Hoover was our sales agent and he was excellent. He was very knowledgeable and helped us get our ne car at a great price great deal And
Posted on Google by Kathy Atkinson
My wife and I recently bought an SUV from Preferred Auto on Illinois Rd. And we are very happy to do business with them. Our salesman was Travis Hoover. He was an awesome salesman to buy a car from. He went beyond our expectations and was very helpful in the whole process. If you are looking for a automobile, look up Travis Hoover. He's the best...
Posted on Google by Scott Atkinson
Travis Hoover at Preferred Auto did an awesome job getting me and my girlfriend hooked up with great cars, went above and beyond what we expected of him and helped us out way more then he needed. Very honest and cool person to work with. 10/10
Posted on Google by Brad Poiry
I must say I was very impressed and happy with this dealership. Not pushy at all and let you actually look at the car and take as much time as you need! They definitely got it together. Travis Hoover our sales person was great!! He was very helpful and awesome the whole time! Helped my Fiance get into her 2018 Jeep Compass! If your looking for a great dealership and a sales person who is awesome I highly recommend getting your vechicles from them! Keep up the great work Preferred Auto!
Posted on Google by Brent Jines
I would like to say thank you so much for your services today, I did not expect a friendly gesture and it was greatly appreciated. I would like to thank the whole staff.
Posted on Google by Jus Pri
Trustworthy people! A rarity in auto repair emergency. Did everything they said they would and fixed it right! Highly recommend!!!!
Posted on Google by Jeff Mcmann
I can trust what they tell me is wrong with my vehicle without any worries that I am being ripped off. Very friendly and helpful staff as well.
Posted on Google by Rachelle Martinez
Went with a friend for a gas door replacement in the service department. The waiting room was clean and the coffee was fresh. The employees were very friendly and knowledgeable
Posted on Google by deathgirl 767
I had a great experience at Preferred Auto! The salesmen were very nice. The car I got runs fabulous! It was a great price! I would refer anyone and everyone to Preferred Auto!
Posted on Google by Cadelia Kaylor
Can't say enough great things about our dealings today with salesman Cody and finance manager Jim for helping us get into a "new to us" minivan! We drove over an hour and we were very impressed! Would highly recommend them if you're in the need of a good used vehicle at great prices! Thanks again Cody and Jim for all your help!! I love my new minivan!!
Posted on Google by Krissy Carter
Awesome guys who bent over backwards to get us into the large family van of our dreams, and did so quickly and with no pressure. Thanks so much Kirt!
Posted on Google by Rachel Clute
Greatest experience ever buying a vehicle with Travis Hoover! He was very knowledgeable, energetic and enjoyable. We received a great deal. No pressure. My daughter drove away a happy, 1st time vehicle owner. The truck of her dreams! Thanks again Travis Hoover!
Posted on Google by Kim Eller
Jason Flemming was very friendly and helpful in finding us the vehicle we wanted.
Posted on Google by Donna Prater
Wonderful service! Bought a used van and my machanic said was in great shape! Thank you so much for finding me a great deal!
Posted on Google by Joan Mercer
I was in need of a vehicle and had credit limitations. Travis Hoover and preferred went above and beyond to get me in a vehicle. Not just any vehicle either, they got me in the exact car I wanted. Can’t thank you enough Travis. I love my new Cadillac.
Posted on Google by Cole Tsetse
Wonderful customer service! Quality work!
Posted on Google by sharon herman
Sales men are excellent they don't push you they tell you the truth about there Vechles
Posted on Google by Delbert Manns
Me and my girlfriend was in last week and I was impressed He said he was new,But I could not tell unbelievable attitude made us both laugh and I will send anyone I know to. (Travis Hoover) Thank you so much it was a GREAT EXPERIENCE.
Posted on Google by Fast Assurance
I went to preferred knowing what I wanted. There was an error with pricing but everyone including cody made it right and got me what I wanted! Ask for cody, no pressure or pushing. Easy to work with and he works for you! Thank you!
Posted on Google by brett higgins
Felt like the red carpet treatment. Love the Service Dept. A+++.
Posted on Google by Kathy McComb
This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m really happy with my new car and highly recommend him!
Posted on cars.com by tchanel012
This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered all my questions, and Steve even showed me a few things on the car I was unaware of, very insightful guy. Would recommend to anyone who needs a good quality vehicle at a great price!
Posted on cars.com by zacharyrhodes7
They were all amazingly nice. Mike definitely made my car buying experience so enjoyable. He is absolutely amazing.
Posted on cars.com by tkari0607
All the staff was wonderful and helpful. But Bruce was the BEST !!!! I bought my last car from you also!!
Posted on cars.com by ludmilaroebel
Sale was super easy and Bruce was easy to talk to about the car. Buying was easy and pretty seamless
Posted on cars.com by Ajackson1452
Very straightforward process. Great customer service. He was very helpful during the process. Would look here again in the future.
Posted on cars.com by jbrady8383
The staff was courteous and professional which made for a smooth transaction. Great car at a reasonable price!
Posted on cars.com by Chet Schemahorn
Mike was the best we bought a car before with him and we needed a second vehicle so me and my husband could both go back to full time. Mike understood what we were looking for he asked a lot of questions and we found the car I was looking for. My husband and I will be coming back in two years to get him a truck. If you are wondering where to go to buy a car go here and talk to Mike he is wonderful. Thank you to everyone at Perferred auto you have a customer for life.
Posted on cars.com by ccook9530
Antwon and the service department at Preferred Auto always take care of me and my vehicle. They are the only ones I trust the maintenance and repair of my vehicle with.
Posted on cars.com by Matt M.
Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't want, need or ask for. Great experience; will return.
Posted on cars.com by bbn4me
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Posted on cars.com by ASuchland
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Posted on cars.com by BHainzinger
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Posted on cars.com by papa.richter9
The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable!
Posted on cars.com by Vincentwallace
We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge.
Posted on cars.com by lldickes
Great customer service and make u feel at home. I will be going back there
Posted on cars.com by khoyt1257
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
Posted on cars.com by brian.j.sheehan
Tony Gordon is the guy to see! He's extremely knowledgeable and goes above and beyond to help his customers.
Posted on cars.com by ang.willman
Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!
Posted on cars.com by Gordon72
Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!
Posted on cars.com by amandakay952
Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!
Posted on cars.com by ehazelet0219
Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!
Posted on cars.com by Kelsea S.
Tony Gordon has sold many cars and we he moved to Preferred, so did I.
Posted on cars.com by Gordon72
Tony was an amazing. He helped find my daughter the perfect car for her budget.
Posted on cars.com by mp
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
Posted on cars.com by schartzell
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Posted on cars.com by brianna_everidge
Saw what I wanted online. Came in to look and the made things quick and easy.
Posted on cars.com by jminnick29
Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!!
Posted on cars.com by noragrablovic
They worked with me through all of my questions and were so nice about it all
Posted on cars.com by eemathis137
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Posted on cars.com by blondie092735
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Posted on cars.com by djewell3632
Mike was great. I'm confident that we will love our new car. We have bought several from there and have never been disappointed
Posted on cars.com by cherylknoblauch68
Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️
Posted on cars.com by Dave & Whitney Kelley
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on cars.com by jadynwoods
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on cars.com by jadynwoods
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on cars.com by newills18
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on cars.com by newills18
Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted
Posted on cars.com by Nsdragon2003
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
Posted on cars.com by kaiablack
It was a good experience. Their customer service is exceptional. I would recommend them for your next car.
Posted on cars.com by ajrorick
Everyone was great! They really worked hard to help and find something for me and my family of 5.
Posted on cars.com by levettangel
Kevin was absolutely amazing and very knowledgeable. We will definitely be returning customers in the future.
Posted on cars.com by snowgirl292
I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism.
Posted on cars.com by Linda Boes
Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much.
Posted on cars.com by JamonWinters
Great selection of cars. Had what I was looking for. Thank you so much Mike
Posted on cars.com by clralph
Great experience, personable staff, easy to work with. Highly recommend preferred auto group. Thank you
Posted on cars.com by makaylafriedt
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
Posted on cars.com by evamavis
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
Posted on cars.com by barbellqueen38
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
Posted on cars.com by jpro3462
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
Posted on cars.com by Analeehaskins80
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Posted on cars.com by zientek1108
Very prompt with his responses and communication. Was able to meet all needs we requested.
Posted on cars.com by kawelyk
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
Posted on cars.com by cmenshy70
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”
Posted on cars.com by Tmarshall712
I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership.
Posted on cars.com by brenga58
Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes!
Posted on cars.com by linda.stanley.lss
This is my third purchase, and the reason I go back is the Customer Service. Would highly recommend Trent Lewis to all my friends. Top notch Sales Person.
Posted on cars.com by dsassanella
Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a second one alot of car places just try to make a deal this place cares about the customer before the deal highly recommend
Posted on cars.com by dominickinney6
Another great experience. 3 vehicles in 2 weeks purchased. Obviously would buy again in the future. All staff was very welcoming and polite. Mike was a great contact to work with.. thank you for your help.
Posted on cars.com by nrori8
Really shocked at how supportive the staff was. Answering all my questions and taking time to make sure I was truly comfortable with my purchase. No pressure at all. The team was there to help our family make sure this was the right vehicle for us. Family friendly as well. Two of our kids joined us and when we ended up purchasing the vehicle they had to be there longer than anticipated. The staff was engaging with our kids and very sweet! Great service from sales to finance. I’ll be a preferred customer for life!
Posted on cars.com by m.taylor1128
Easy to work with, lots of finance options. Warranty was included for very little extra on our payment.
Posted on cars.com by leeperclint
Sales people were upfront and professional. I appreciate how well the purchase was handled. Thank you staff and salesman Mike Fuentes for taking good care of my needs.
Posted on cars.com by nrori8
I test drove a few vehicles at the dealership and Romario was a great salesman. He was not pushy, very polite and knowledgeable. All of my interactions with the employees were excellent. I highly recommend purchasing a car from Romario and this dealership. Excellent service!
Posted on cars.com by Happy customer
Great salesman, not pushy. Was only looking around n found the 6spd I've been looking for and we made a deal
Posted on cars.com by Christian C.
Great salesman, not pushy. Was only looking around n found the 6spd I've been looking for and we made a deal
Posted on cars.com by Christian C.
They all were kind personal and knowledgeable. Made me feel at ease. Clean cars Thanks
Posted on cars.com by ninatipson
They all were kind personal and knowledgeable. Made me feel at ease. Clean cars Thanks
Posted on cars.com by ninatipson
Very professional.extremely kind. From first call to driving off the lot, fabulous experience! Thank you all.
Posted on cars.com by lauraknoxrn
All around great survive. Very knowledgeable, and respectful! Made my first car buying experience as stress free as it could be!!
Posted on cars.com by Gabriel Krause
I can not express this enough!! Do not waste your time anywhere else. Top notch service, everything explained perfectly, From the owner, to the car washer everyone came up and ask how we were doing and helped us out. I've never had this kind of royal treatment in my life. Car was perfect and exactly what we were looking for.. I hands down will only buy from them moving forward. We are so so happy!! Wish I could rate 1000 stars!!
Posted on cars.com by davejehl
Prefered auto was great to work with. Very accommodating and let me get a thorough look before buying. Beyond happy with my experience. Michael was extremely helpful and made the buying process quick and easy.
Posted on cars.com by larsk3bud
They found a car that fit our criteria, gave us a reasonable price for our Honda. Gave us a deal we could afford. Good folks to work with! I would highly recommend them.
Posted on cars.com by mjpasko61
was very smooth transition. Salesman was great. Would recommend to friends and family for furture car purchases
Posted on cars.com by westrichcyn
Not intending to buy a vehicle today but working with Mike Fuentes was fun for us. He found a jeep that we were looking for and were willing to find one even if this this vehicle was not what we wanted. Preferred Auto and their staff was easy to work with and upfront. First class vehicles, Preferred Auto should be your first stop for your next vehicle. I know it is mine.
Posted on cars.com by airmc72.tm
Jeff and Kyle were great to deal with! They made the whole process easy and smooth. Will definitely return for future purchases!
Posted on cars.com by Amy K
Michael at preferred auto made my car buying experience, friendly and extremely easy. They accommodated my needs and made the process efficient!
Posted on cars.com by jessi8181
I didn’t expect to want to purchase a car today but Mike showed me a car I couldn’t refuse! I’m so happy with my purchase and I’ll always buy my cars from Preferred!
Posted on cars.com by simonesmith575
This is our second time purchasing a vehicle from preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found us the perfect car for us. We are more than happy with our purchase. The entire process when very smoothly and everyone we encountered at the dealership was very professional.
Posted on cars.com by cathybalay
They were extremely helpful and clean, with amazing customer service. Would definitely recommend to a friend.
Posted on cars.com by ariana
I’m a previous customer & am so happy I decided to go back to Preferred Auto, they are #1 out of all others I’ve been to believe me❣️
Posted on cars.com by JoJo
Preferred auto is respectable and will work with you to get your dream car that day !
Posted on cars.com by cmdrew92
Paul is awesome to work with, he helps you get the best deal and is honest.
Posted on cars.com by michelle
Paul was absolutely amazing! He got me a vehicle I wanted and needed, he listened and was super professional and so very kind. Definitely recommend 10/10
Posted on cars.com by amberdez
Great service. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience.
Posted on cars.com by coreyandnicole
Very kind people!! I talked to many dealerships that day and I was very overwhelmed but as soon as I went to Preferred Auto Jeff showed me the best deals that they could give me with what I could afford I appreciate everything that they did for me!
Posted on cars.com by Ella.Montgomery
Jeff was great! I was coming from out of town (north side of Indy) and they made the process simple and worked with me to come look at the truck, then return another day to complete the purchase. Overall it was a great experience!
Posted on cars.com by Alex87
Always wonderful to work with Preferred! This is our 6th car that we have purchased from them. They always take such great care of our family. Jeff and Jake were AMAZING to work with. I would highly recommend them to anyone!
Posted on cars.com by Rgbmudrack
Michael was able to get us into a vehicle we loved in a short amount of time and made it easy as first time buyers
Posted on cars.com by kristynhuber14
Paul was very helpful and great to work with! He made the process easy & smooth!
Posted on cars.com by aerichardson
Joseph was awesome. Not a pushy dealership at all. 100% recommend for anyone looking to buy.
Posted on cars.com by Cmgamble86
First time car shopping at Preferred. Stopped in looking for a vehicle for a friend going through a rough patch. My initial price range was below their typical inventory. However, looking at other vehicles at various dealers, I was willing to spend a bit more as most cars I examined had a lot of miles and potential problems. Mr Paul Parker stated they just got a nice vehicle perfect for my friends needs. They worked with me on the price and checked the vehicle thoroughly and insured me it was ready to go. It has been fine and trouble free thus far and I feel very confident about the car. The team at Preferred was very courteous and considerate of my particular situation. I will return the next time I need a vehicle.
Posted on cars.com by [email protected]
This was a wonderful experience for me. Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definitely go back when it is time to get another vehicle. Thank you so much for making us feel so welcome through the process.
Posted on cars.com by sarahgrace429
Thank you for your service Jeff. Very friendly environment and 10/10 the best dealership !
Posted on cars.com by ehmunah
I’m a very satisfied customer! Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car because I know what it’s like to be screwed over by name brand dealers! Truthfully, I recommend Preferred Automotive to anyone!
Posted on cars.com by Aleesha Hull
Jeff and Nate went above and beyond to get me in this sharp Lincoln. When nowhere else could get me approved these two sure tried and accomplished! Paul is also great. Honest and explained everything very clearly. All 3 worked me with and helped me so much!
Posted on cars.com by mbjessica81
From the time we pulled into the parking lot looking for a vehicle until we found one, Paul was the nicest guy I have ever had in helping with the process at any dealership I have ever been to over the years! He was so helpful with any questions & a very genuine guy! I would 100 percent Recommend him to my family & friends when looking for a vehicle! I will definitely do business there again! Thanks again Paul we love our new SUV, Your the best!
Posted on cars.com by sparkydog1970
The easiest auto buying experience I have ever had. I enquired about a vehicle, got a quick response, set an appointment to see the car. Told the salesperson about my financial situation and 45 minutes later I was approved for the vehicle. Everything was quick and easy. I would personally purchase again from Preferred Auto. Our salesperson Jeff was professional and courteous!! He was upfront about everything. Thanks Jeff!!
Posted on cars.com by sabrina_mcelroy
Jeff was an amazing salesman! He promptly greeted us, listened to our needs and wants, and got us off the lot the same day in our new truck. Very likable and honest man. The dealership had great options but he found the perfect one for our family.
Posted on cars.com by HeyThereKayla
Mike is an awesome guy, great to do business with! The whole dealership team are great people!
Posted on cars.com by kimberlydrey
Mike was great, answered all questions and was patient with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating
Posted on cars.com by carts1984
This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered all my questions, and Steve even showed me a few things on the car I was unaware of, very insightful guy. Would recommend to anyone who needs a good quality vehicle at a great price!
Posted on DealerRater by zacharyrhodes7
This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m really happy with my new car and highly recommend him!
Posted on DealerRater by tchanel012
They were all amazingly nice. Mike definitely made my car buying experience so enjoyable. He is absolutely amazing.
Posted on DealerRater by tkari0607
All the staff was wonderful and helpful. But Bruce was the BEST !!!! I bought my last car from you also!!
Posted on DealerRater by ludmilaroebel
Sale was super easy and Bruce was easy to talk to about the car. Buying was easy and pretty seamless
Posted on DealerRater by Ajackson1452
Very straightforward process. Great customer service. He was very helpful during the process. Would look here again in the future.
Posted on DealerRater by jbrady8383
Mike was the best we bought a car before with him and we needed a second vehicle so me and my husband could both go back to full time. Mike understood what we were looking for he asked a lot of questions and we found the car I was looking for. My husband and I will be coming back in two years to get him a truck. If you are wondering where to go to buy a car go here and talk to Mike he is wonderful. Thank you to everyone at Perferred auto you have a customer for life.
Posted on DealerRater by ccook9530
Antwon and the service department at Preferred Auto always take care of me and my vehicle. They are the only ones I trust the maintenance and repair of my vehicle with.
Posted on DealerRater by Matt M.
Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't want, need or ask for. Great experience; will return.
Posted on DealerRater by bbn4me
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle!
Posted on DealerRater by ASuchland
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there!
Posted on DealerRater by BHainzinger
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected.
Posted on DealerRater by papa.richter9
The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable!
Posted on DealerRater by Vincentwallace
We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge.
Posted on DealerRater by lldickes
Great customer service and make u feel at home. I will be going back there
Posted on DealerRater by khoyt1257
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty.
Posted on DealerRater by brian.j.sheehan
Tony Gordon is the guy to see! He's extremely knowledgeable and goes above and beyond to help his customers.
Posted on DealerRater by ang.willman
Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!
Posted on DealerRater by Gordon72
Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!
Posted on DealerRater by amandakay952
Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!
Posted on DealerRater by Kelsea S.
Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!
Posted on DealerRater by ehazelet0219
Tony was an amazing. He helped find my daughter the perfect car for her budget.
Posted on DealerRater by mp
Tony Gordon has sold many cars and we he moved to Preferred, so did I.
Posted on DealerRater by Gordon72
I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.
Posted on DealerRater by schartzell
I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!
Posted on DealerRater by brianna_everidge
Saw what I wanted online. Came in to look and the made things quick and easy.
Posted on DealerRater by jminnick29
Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!!
Posted on DealerRater by noragrablovic
They worked with me through all of my questions and were so nice about it all
Posted on DealerRater by eemathis137
Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation!
Posted on DealerRater by blondie092735
Mike is the best! He was so helpful and down to earth. Really easy to talk to and didn’t feel out of place asking my questions (first time buying vehicle from lot).
Posted on DealerRater by djewell3632
Mike was great. I'm confident that we will love our new car. We have bought several from there and have never been disappointed
Posted on DealerRater by cherylknoblauch68
Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️
Posted on DealerRater by Dave & Whitney Kelley
10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ❤️
Posted on DealerRater by jadynwoods
Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor
Posted on DealerRater by newills18
Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted
Posted on DealerRater by Nsdragon2003
Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!
Posted on DealerRater by kaiablack
It was a good experience. Their customer service is exceptional. I would recommend them for your next car.
Posted on DealerRater by ajrorick
Everyone was great! They really worked hard to help and find something for me and my family of 5.
Posted on DealerRater by levettangel
Kevin was absolutely amazing and very knowledgeable. We will definitely be returning customers in the future.
Posted on DealerRater by snowgirl292
I felt like Kevin listened to me and found exactly what I needed and I love my new vehicle. The whole process was fast and smooth for me. Thank you for your professionalism.
Posted on DealerRater by Linda Boes
Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much.
Posted on DealerRater by JamonWinters
Great selection of cars. Had what I was looking for. Thank you so much Mike
Posted on DealerRater by clralph
Great experience, personable staff, easy to work with. Highly recommend preferred auto group. Thank you
Posted on DealerRater by makaylafriedt
Everything about working with the Preferred Auto Group was A+. Mike F listened to what we were interested in, then went above and beyond to find us exactly what we needed. He was friendly and not a high pressure salesman. He made sure all our questions were answered. Thank you for helping us find our new vehicle!
Posted on DealerRater by evamavis
This was the absolute BEST car buying experience I have EVER had!!! Phenomenal customer service, not pushy, they genuinely care about your wants and needs. I am highly impressed and will definitely be giving referrals! Paul far exceeded my expectations and everyone at the dealership was wonderful.
Posted on DealerRater by barbellqueen38
When I arrived at Preferred Auto, I was in immediate need of a better car. Pasquale was quick to assist! He showed me this Chevy Equinox and I knew that this was going to be my new car. The process was speedy and I couldn't believe my good fortune. I will ONLY recommend this dealership to anyone that tells me that they need a great vehicle. Amazing experience!! I'm blessed and very fortunate. Fabulous experience!
Posted on DealerRater by jpro3462
Pasquale was amazing and Jared worked so hard to get me this car. I will 100% buy from Perfered Auto again.
Posted on DealerRater by Analeehaskins80
Mike did a fantastic job finding what I wanted initially the dealership did not detail the car however I came back and Marcus made it look brand new and I had excellent service with everything I needed! Thanks again Mike and Marcus
Posted on DealerRater by zientek1108
Very prompt with his responses and communication. Was able to meet all needs we requested.
Posted on DealerRater by kawelyk
I dealt with 4 very professional and kind gentleman. My experience at Preferred was top notch!!
Posted on DealerRater by cmenshy70
From the moment I walked into the door to the time I drove off the lot, my buying experience with the Preferred Auto Group exceeded all expectations. From their diverse selection of high-quality vehicles to their unparalleled customer service, they have set the standard for excellence in the automotive industry. I would highly recommend Preferred Auto Group to anyone who’s in search of their next vehicle. If you want the very best of service, seek out Jeff Myers. Jeff listened to what I needed and provided the best, no hassle, no pressure assistance. After selecting a vehicle, I was introduced to the Sales Manager Nathan Janacek. The price negotiations with Nathan were quick and easy. I got a great car at a very competitive price. Once my deal was secured with Nathan, I was introduced to the Business Manager Joe Shaheen. Joe secured a great interest rate for the car and presented me with warranty options with absolutely zero pressure to buy. I have purchased many cars throughout my life and I must say, “my buying experience with The Preferred Auto Group Team was by far one of the best.”
Posted on DealerRater by Tmarshall712
I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership.
Posted on DealerRater by brenga58
Excellent customer care & service! No pressure, very knowledgeable and produced exactly what I was looking for! I highly recommend this dealership & Mike Fuentes!
Posted on DealerRater by linda.stanley.lss
This is my third purchase, and the reason I go back is the Customer Service. Would highly recommend Trent Lewis to all my friends. Top notch Sales Person.
Posted on DealerRater by dsassanella
Great team the real life Dannie lerusso auto off cobra Kia show they go the honest route. Bought my first car from them it was a 09 avenger had it in Indiana for 5 years florida for almost 3 just got a second one alot of car places just try to make a deal this place cares about the customer before the deal highly recommend
Posted on DealerRater by dominickinney6
Another great experience. 3 vehicles in 2 weeks purchased. Obviously would buy again in the future. All staff was very welcoming and polite. Mike was a great contact to work with.. thank you for your help.
Posted on DealerRater by nrori8
Really shocked at how supportive the staff was. Answering all my questions and taking time to make sure I was truly comfortable with my purchase. No pressure at all. The team was there to help our family make sure this was the right vehicle for us. Family friendly as well. Two of our kids joined us and when we ended up purchasing the vehicle they had to be there longer than anticipated. The staff was engaging with our kids and very sweet! Great service from sales to finance. I’ll be a preferred customer for life!
Posted on DealerRater by m.taylor1128
Easy to work with, lots of finance options. Warranty was included for very little extra on our payment.
Posted on DealerRater by leeperclint
Sales people were upfront and professional. I appreciate how well the purchase was handled. Thank you staff and salesman Mike Fuentes for taking good care of my needs.
Posted on DealerRater by nrori8
I test drove a few vehicles at the dealership and Romario was a great salesman. He was not pushy, very polite and knowledgeable. All of my interactions with the employees were excellent. I highly recommend purchasing a car from Romario and this dealership. Excellent service!
Posted on DealerRater by Happy customer
Great salesman, not pushy. Was only looking around n found the 6spd I've been looking for and we made a deal
Posted on DealerRater by Christian C.
They all were kind personal and knowledgeable. Made me feel at ease. Clean cars Thanks
Posted on DealerRater by ninatipson
Very professional. extremely kind. From first call to driving off the lot, fabulous experience! Thank you all.
Posted on DealerRater by lauraknoxrn
All around great survive. Very knowledgeable, and respectful! Made my first car buying experience as stress free as it could be!!
Posted on DealerRater by Gabriel Krause
I can not express this enough! ! Do not waste your time anywhere else. Top notch service, everything explained perfectly, From the owner, to the car washer everyone came up and ask how we were doing and helped us out. I've never had this kind of royal treatment in my life. Car was perfect and exactly what we were looking for.. I hands down will only buy from them moving forward. We are so so happy!! Wish I could rate 1000 stars!!
Posted on DealerRater by davejehl
Prefered auto was great to work with. Very accommodating and let me get a thorough look before buying. Beyond happy with my experience. Michael was extremely helpful and made the buying process quick and easy.
Posted on DealerRater by larsk3bud
They found a car that fit our criteria, gave us a reasonable price for our Honda. Gave us a deal we could afford. Good folks to work with! I would highly recommend them.
Posted on DealerRater by mjpasko61
was very smooth transition. Salesman was great. Would recommend to friends and family for furture car purchases
Posted on DealerRater by westrichcyn
Not intending to buy a vehicle today but working with Mike Fuentes was fun for us. He found a jeep that we were looking for and were willing to find one even if this this vehicle was not what we wanted. Preferred Auto and their staff was easy to work with and upfront. First class vehicles, Preferred Auto should be your first stop for your next vehicle. I know it is mine.
Posted on DealerRater by airmc72.tm
Jeff and Kyle were great to deal with! They made the whole process easy and smooth. Will definitely return for future purchases!
Posted on DealerRater by Amy K
Michael at preferred auto made my car buying experience, friendly and extremely easy. They accommodated my needs and made the process efficient!
Posted on DealerRater by jessi8181
I didn’t expect to want to purchase a car today but Mike showed me a car I couldn’t refuse! I’m so happy with my purchase and I’ll always buy my cars from Preferred!
Posted on DealerRater by simonesmith575
This is our second time purchasing a vehicle from preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found us the perfect car for us. We are more than happy with our purchase. The entire process when very smoothly and everyone we encountered at the dealership was very professional.
Posted on DealerRater by cathybalay
They were extremely helpful and clean, with amazing customer service. Would definitely recommend to a friend.
Posted on DealerRater by ariana
I’m a previous customer & am so happy I decided to go back to Preferred Auto, they are #1 out of all others I’ve been to believe me❣️
Posted on DealerRater by JoJo
Preferred auto is respectable and will work with you to get your dream car that day !
Posted on DealerRater by cmdrew92
Paul is awesome to work with, he helps you get the best deal and is honest.
Posted on DealerRater by michelle
Paul was absolutely amazing! He got me a vehicle I wanted and needed, he listened and was super professional and so very kind. Definitely recommend 10/10
Posted on DealerRater by amberdez
Great service. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience.
Posted on DealerRater by coreyandnicole
Very kind people! ! I talked to many dealerships that day and I was very overwhelmed but as soon as I went to Preferred Auto Jeff showed me the best deals that they could give me with what I could afford I appreciate everything that they did for me!
Posted on DealerRater by Ella.Montgomery
Jeff was great! I was coming from out of town (north side of Indy) and they made the process simple and worked with me to come look at the truck, then return another day to complete the purchase. Overall it was a great experience!
Posted on DealerRater by Alex87
Always wonderful to work with Preferred! This is our 6th car that we have purchased from them. They always take such great care of our family. Jeff and Jake were AMAZING to work with. I would highly recommend them to anyone!
Posted on DealerRater by Rgbmudrack
Michael was able to get us into a vehicle we loved in a short amount of time and made it easy as first time buyers
Posted on DealerRater by kristynhuber14
Paul was very helpful and great to work with! He made the process easy & smooth!
Posted on DealerRater by aerichardson
Joseph was awesome. Not a pushy dealership at all. 100% recommend for anyone looking to buy.
Posted on DealerRater by Cmgamble86
First time car shopping at Preferred. Stopped in looking for a vehicle for a friend going through a rough patch. My initial price range was below their typical inventory. However, looking at other vehicles at various dealers, I was willing to spend a bit more as most cars I examined had a lot of miles and potential problems. Mr Paul Parker stated they just got a nice vehicle perfect for my friends needs. They worked with me on the price and checked the vehicle thoroughly and insured me it was ready to go. It has been fine and trouble free thus far and I feel very confident about the car. The team at Preferred was very courteous and considerate of my particular situation. I will return the next time I need a vehicle.
Posted on DealerRater by [email protected]
This was a wonderful experience for me. Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definitely go back when it is time to get another vehicle. Thank you so much for making us feel so welcome through the process.
Posted on DealerRater by sarahgrace429
Thank you for your service Jeff. Very friendly environment and 10/10 the best dealership !
Posted on DealerRater by ehmunah
I’m a very satisfied customer! Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car because I know what it’s like to be screwed over by name brand dealers! Truthfully, I recommend Preferred Automotive to anyone!
Posted on DealerRater by Aleesha Hull
Jeff and Nate went above and beyond to get me in this sharp Lincoln. When nowhere else could get me approved these two sure tried and accomplished! Paul is also great. Honest and explained everything very clearly. All 3 worked me with and helped me so much!
Posted on DealerRater by mbjessica81
From the time we pulled into the parking lot looking for a vehicle until we found one, Paul was the nicest guy I have ever had in helping with the process at any dealership I have ever been to over the years! He was so helpful with any questions & a very genuine guy! I would 100 percent Recommend him to my family & friends when looking for a vehicle! I will definitely do business there again! Thanks again Paul we love our new SUV, Your the best!
Posted on DealerRater by sparkydog1970
The easiest auto buying experience I have ever had. I enquired about a vehicle, got a quick response, set an appointment to see the car. Told the salesperson about my financial situation and 45 minutes later I was approved for the vehicle. Everything was quick and easy. I would personally purchase again from Preferred Auto. Our salesperson Jeff was professional and courteous!! He was upfront about everything. Thanks Jeff!!
Posted on DealerRater by sabrina_mcelroy
Jeff was an amazing salesman! He promptly greeted us, listened to our needs and wants, and got us off the lot the same day in our new truck. Very likable and honest man. The dealership had great options but he found the perfect one for our family.
Posted on DealerRater by HeyThereKayla
Mike is an awesome guy, great to do business with! The whole dealership team are great people!
Posted on DealerRater by kimberlydrey
Mike was great, answered all questions and was patient with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating
Posted on DealerRater by carts1984
Went in to kind of browse, but had a huge dilemma on my hands as well. Jeff greeted me right away, listened to my drawn out story, and we went from there. He understood my pickiness and reasons as to why. Showed me quite a few vehicles ensuring "wants" were checked off. In the end I was able to get the vehicle I wanted! (Mid conversation I pointed at it, and said "what about that one", and she's the one I drove off in! A big THANK YOU to Jeff, and the other staff that helped me!
Posted on DealerRater by Shelda
Very friendly staff. Jeff was very helpful in finding a vehicle within our budget and exactly what my daughter was looking for. Took the time ti pick out several different vehicles she could look at.
Posted on DealerRater by Rwinfrey10
First time at Preferred auto and very satisfied. Good selection to choose from and friendly service.
Posted on DealerRater by Jen
Joe S. was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback about a vehicle query. I explained my situation and he told me to come on in and see what they could do. The whole process was easy and did a test ride, traded my old car and was shown around the building for service and wash. Completely satisfied with how I was treated. Joe and the rest of the crew did an awesome job. Will definitely return for another purchase in the future. Thanks again!!!
Posted on DealerRater by stevenramer1072
They took good care of to put me in a vehicle I would enjoy.. Thanks
Posted on DealerRater by kfinton22
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