Alex Cahill

I bought a 2019 Ford F250 from Bailey at Preferred Auto Group. I live over 2 hours away. Most of the details were taken care of over the phone. When I arrived, I took the truck for a drive. It drove well. After a while of paperwork I was ready to go. We were towing a camper and I needed an adapter for the hitch. Found it at a local store. During my drive to the store I noticed the brakes were pulsating under hard braking. I returned to Preferred and spoke with Bailey and Alex. Explained to them I have a 400 mile trip ahead of me and I want to know the brakes will be ok. Alex called his boss, Jared. I spoke directly to Jared and he assured me it would be taken care of. He stayed true to his word. The truck received new brakes and I was off on my adventure. My experience with Preferred was was very good. THANK YOU BAILEY, ALEX AND JARED!!!!!!